While our footwear is designed to be super strong and durable, there are some cases where they might break. This could be due to things like an odd manufacturing fault, wear and tear from prolonged use, or catching them at the wrong angle. All Archie

<p><span style="font-size: 16px;">While our footwear is designed to be super strong and durable, there are some cases where they might break. This could be due to things like an odd manufacturing fault, wear and tear from prolonged use, or catching them at the wrong angle.</span></p><h3 id="what-is-covered-by-the-archies-footwear-warranty">What is covered by the Archies Footwear warranty?</h3><p><span style="font-size: 16px;">All Archies Footwear products purchased from our official online store or authorized retailers are covered by a 6-month warranty against manufacturing faults.</span></p><h3 id="what-should-i-do-if-i-receive-a-faulty-item-or-my-footwear-develops-a-fault">What should I do if I receive a faulty item or my footwear develops a fault?</h3><p>Please contact our customer service team with the following information:</p><p>1. Your order number and email address</p><p>2. A photograph of the fault</p><p>3. A photograph of the size stamp underneath the pair</p><p><strong>For retail purchases</strong> - we would need proof of purchase and your shipping information</p><h3 id="can-i-get-a-replacement-if-my-footwear-is-faulty-and-within-the-warranty-period">Can I get a replacement if my footwear is faulty and within the warranty period?</h3><p><span style="font-size: 16px;">Yes, if your pair is within the warranty period and terms, we&apos;ll offer you a replacement or store credit. <strong>Please note that no refunds can be given for retail purchases.</strong></span></p><h3 id="what-is-not-covered-by-the-archies-footwear-warranty">What is not covered by the Archies Footwear warranty?</h3><p><span style="font-size: 16px;">Our warranty does not cover external damage to the footwear such as cuts, scrapes, dog bites, or cat scratches.</span></p><h3 id="do-i-need-to-return-my-faulty-pair-to-process-the-warranty-claim">Do I need to return my faulty pair to process the warranty claim?</h3><p><span style="font-size: 16px;">Yes, please do not throw away your faulty pair as you&apos;ll need to return it to us to process the warranty claim. You&apos;ll also be required to submit photographs.&#xA0;</span></p><h3 id="how-do-i-lodge-a-warranty-claim">How do I lodge a warranty claim?</h3><p>1. Contact customer support with the above information</p><p>2. We will then initiate a warranty return on your order</p><h3 id="can-archies-footwear-reject-a-warranty-claim">Can Archies Footwear reject a warranty claim?</h3><p><span style="font-size: 16px;">Yes, we reserve the right to reject any warranty claims that we believe have not occurred due to fair/normal use or in instances outside of the above terms and conditions.</span></p><h3 id="does-the-archies-footwear-returns-and-warranty-policy-comply-with-us-consumer-law">Does the Archies Footwear returns and warranty policy comply with US Consumer Law?</h3><p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our returns and warranty policy includes the rights you are entitled to under US Consumer Law.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><br></p><h3 id="how-do-i-submit-a-warranty-claim-if-i-purchased-my-footwear-from-a-retailer">How do I submit a warranty claim if I purchased my footwear from a retailer?</h3><p>Contact our customer service team for assistance.</p><p><a href="https://support.archiesfootwear.com/en-US/contact" id="isPasted" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: rgb(0, 86, 179); text-decoration: underline; user-select: auto; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank"><img data-fr-image-pasted="true" src="https://uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-6afe0d9a-4c1b-4f31-831d-89bcb985feeb.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; background-clip: padding-box; border-radius: 10px; box-shadow: rgb(204, 204, 204) 10px 10px 5px 0px; text-align: left; width: 153px;" class="fr-fil fr-dib"></a><br><br></p>

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How to wear in your Archies Flip Flops and Slides

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Are Archies Flip Flops true to size?

What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

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My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

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Flip Flops Sizing Help

My flip flops are uncomfortable. Will this improve?

My straps are too tight - how to stretch them

My flip flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard, what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning instructions

Take care when walking down steep embankments in flip flops

Avoid leaving Archies Footwear in direct sunlight

Why do Archies Flip Flops have a tighter strap and is it good for you?

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Archies Flip Flops

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Slides Sizing Help

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Archies Slides

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Are Archies Flip Flops and Slides non-slip?

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Where are Archies Flip Flops and Slides made?

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Product Information

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?