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USA | Archies Footwear FAQs

Do you have questions for Archies Footwear? Head over to our FAQs page to find handy info & chat with our team.

Archies Footwear - FAQs

Hi there, we have a 60 day returns period for online orders

Exchanges: 100% free - no matter the condition
Store credit: 100% free - no matter the condition
Refunds: no matter the condition - the refund is a product refund less the return postage cost
For more info: Summary of our returns policy

To start your exchange or refund, please use our Returns Form. 🙂

You'll need your full order number (US12345) and the email used to place the order. You can exchange multiple items from the same order.

If you don't know your order number you can click back on this chat icon and select 'Track and Manage my order', enter your details and select Return on the product you wish to return. 

Alternatively, our team will be with you shortly to help.

Exchanges, refunds or store credit

Our footwear is true to size. We suggest you choose your standard running shoe size. 

You can also measure your foot length and use the size guide to find your perfect fit: Size Guide

Half sizes - size up

If you have a pair of our flip flops and would like a pair of slides - choose the same size for slides. 😀

We have a 60-day returns period with 100% free exchanges no matter the condition.

Find my size

Our warehouse has received your order and will be picking and packing it asap! 

As soon as your order is sent you will receive an order confirmation email with you a link to track your postage.

What's your exchange and refund policy?

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