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Exchanges
How to exchange your order
Refunds
Find the info on refunds here
Order Changes
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60-Day Comfort Guarantee and Returns Policy
We have a 60-day returns period. Exchanges and returns for store credit are 100% free. Refunds - no matter the condition- are a product refund less the return postage cost.
Fitting Tips
Tips to get the perfect fit for flip flops and slides
Archies Flip Flops
Sizing help and fitting tips
Archies Slides
How to find your size and get a comfy fit in our new slides
Purchasing and Shipping
Need help with payment options, postage costs and shipping time? You'll find the answers here.
Warranty Claims
We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.
Product Information
Find out more about our products here
Health Conditions
Wondering if our footwear can help with plantar fasciitis or other conditions? We have in-depth info here
Get support
- Contact usThank you for reaching out, our team aim to get back to you within 48 hours. We appreciate your patience and understanding if we may experience slight delays in response times during peak seasons.