We have a 60-day returns period for all footwear purchased from our official online store. If you&apos;ve purchased from a retailer, please check their returns policy.&#xA0;We have three return options:&#xA0;Exchange, Store Credit (for our online store), or a Product Refund<h2 id="exchanges---100-free-no-matter-the-condition">Exchanges - 100% free no matter the condition</h2>As long as you are within the 60-day return period, you can exchange your footwear for free no matter the condition.Please note that during peak season, your preferred exchange item might be out of stock. If this occurs, our returns system will automatically issue store credit so that you can choose an alternate option. Please contact us if there are any issues.&#xA0;<h2 id="store-credit---100-free-no-matter-the-condition">Store Credit - 100% free no matter the condition</h2>Alternatively, you can choose a store credit in the form of a gift card for our online store. The return postage cost will be free.&#xA0;<h2 id="product-refund-less-the-return-postage-cost">Product Refund less the return postage cost</h2>No matter the condition, the refund is a product refund less the return postage cost.The refund is for the product only and does not include original shipping costs.&#xA0;How much does the return postage cost?The return postage cost is based on the courier fees and is subject to change. The cost includes full door-to-door tracking, and refunds are automatically processed on the first scan. Here&apos;s a breakdown of the return postage cost based on the number of pairs being returned:1 - 2 pairs = $7.993 - 4 pairs = $10.005 - 6 pairs = $12.007+ pairs: Please contact us for a quoteWhat is the official Archies Footwear online store?Our official store is <a href="https://archiesfootwear.com/" rel="noopener noreferrer" target="_blank">https://archiesfootwear.com</a>Returns form: <a href="https://returns.archiesfootwear.com/#/" id="isPasted" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">US | Returns</a><a href="https://support.archiesfootwear.com" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-489b62e6-1002-4bf1-a5ce-6c0a8202a803.png" style="width: 151px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></a>

Summary of our returns policy

Wear our footwear for 60 days. During that time, exchanges or returns for store credit are 100% free. If you don't love them after 60 days, return them to us for a product refund less return postage cost

<h3 id="isPasted">What does the 60-day comfort guarantee mean?</h3>You can wear your Archies Footwear products for a full 60 days and if you&apos;re not completely happy with them, you can return them to us for a product refund less the return postage cost.<h3 id="isPasted">What is Archies Footwear&apos;s return policy?</h3>We are confident you will love our footwear. We offer a 60-day comfort guarantee for all purchases from our official online store only. Exchanges or store credit are 100% free (no matter the condition). Refunds are product refunds less the return postage cost.&#xA0;<h3 id="do-i-need-to-pay-for-return-shipping">Do I need to pay for return shipping?</h3>Yes, for all refunds, both in new and used condition, the customer covers the return postage cost. This will be deducted from the product refund.<h3 id="what-is-a-product-refund">What is a product refund?</h3>A product refund is a refund on the product and any tax related to the product only. (Not the original shipping cost.)<h3 id="how-much-is-the-return-postage-cost">How much is the return postage cost?</h3>The return postage cost is based on the fees that the courier charges us and is subject to change. It includes full door-to-door tracking, and refunds are automatically processed on the first scan. The return postage cost is:&#xA0;1-2 pairs = $7.993-4 pairs = $105+ pairs = $12<h3 id="how-do-i-return-my-order-for-an-exchange-or-refund">How do I return my order for an exchange or refund?</h3>We have an online returns portal where you can initiate your return. To use our online returns form click here:&#xA0;<a href="https://returns.archiesfootwear.com/#/" id="isPasted">https://returns.archiesfootwear.com/#/</a> You will need your order number (US12345) and the email associated with your order.<h3 id="does-the-60-day-comfort-guarantee-apply-to-retail-purchases">Does the 60-day comfort guarantee apply to retail purchases?</h3>Our 60-day comfort guarantee applies to all purchases made from our official online store only. Our retailers are not affiliated with us in any way other than stocking our footwear. It&apos;s up to the sole discretion of the retailer to participate in our 60-day comfort guarantee.<a href="https://support.archiesfootwear.com/en-US/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-ded3476a-3dec-401c-a823-a44a74356428.png" style="width: 170px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></a>

Our 60-Day Comfort Guarantee

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We have a 60-day returns period. Exchanges and returns for store credit are 100% free. Refunds - no matter the condition- are a product refund less the return postage cost.

60-Day Comfort Guarantee and Returns Policy

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What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

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My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

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Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

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My Archies Flip Flops are too hard, what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

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Why do Archies Flip Flops have a tighter strap and is it good for you?

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Archies Flip Flops

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Are Archies Flip Flops and Slides non-slip?

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Product Information

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?