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USA | Archies Footwear FAQs

When will my order be shipped?Our warehouse is based in Utah. Orders are typically dispatched within 24-48 hours of being placed. Our warehouse operates during US business hours from Monday to Friday. If you place your order on a Friday or over the weekend, it will be shipped at the start of the week.If you need any assistance, feel free to contact customer support.&#xA0;<span style="font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Need help?<a href="https://support.archiesfootwear.com/en-US/contact" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="font-family: Arial; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Submit a request</a> <span style="font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Chat:<a href="https://www.facebook.com/archiesfootwear" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="font-family: Arial; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Facebook DM</a><a href="https://www.instagram.com/archiesfootwear/" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="font-family: Arial; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Instagram</a><span style="font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;

When will my order be shipped?. Our warehouse is based in Utah. Orders are typically dispatched within 24-48 hours of being placed. Our warehouse operates during US business hours from Monday to Friday. If you place your order on a Friday or over the

When will my order be shipped?

Purchasing and Shipping

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Exchanges for online orders

Exchanges for retail purchases

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Refunds for retail purchases

Can I cancel / change my order? What is the process?

Order Changes

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

How to wear in your Archies Flip Flops and Slides

Fitting Guide for Archies Flip Flops and Slides

Fitting Tips

Are Archies Flip Flops true to size?

What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Flip Flops?

What is the perfect fit for Archies Flip Flops?

How to measure your foot length

How to stretch the strap of Archies Flip Flops

My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

Do Archies Flip Flops run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Flip Flops?

Flip Flops Sizing Help

My flip flops are uncomfortable. Will this improve?

My straps are too tight - how to stretch them

My flip flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the initial feeling of the arch support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosened / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard, what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning instructions

Take care when walking down steep embankments in flip flops

Avoid leaving Archies Footwear in direct sunlight

Why do Archies Flip Flops have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Flip Flops

Archies Flip Flops

What size should I choose for slides?

Should I choose the same size as my flip flops?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Slides

Can I track my order?

What is the postage cost?

Do you ship to the USA?

How long will it take for me to receive my order?

Do you have express shipping?

Do you ship to APO/FPO/DPO addresses?

What card/methods do you accept for online payment?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Sales Tax Liability

Warranty Claims

Are Archies Flip Flops and Slides non-slip?

Are Archies Flip Flops and Slides water proof?

Do you recycle Archies Flip Flops and Slides?

Are Archies Flip Flops and Slides ecofriendly?

Where are Archies Flip Flops and Slides made?

Are Archies Flip Flops and Slides vegan friendly?

What are Archies Flip Flops and Slides made from?

Are Archies Flip Flops and Slides hard or soft?

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Product Information

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?

When will my order be shipped?Updated 7 months ago