Exchanges for retail purchasesUpdated 9 months ago

Please contact the retailer first to find out if you can exchange your purchase. 

If they can't assist you, we have a 60-day exchange period for all retail purchases. 

How can I exchange my order?

Please contact our customer service team with the following info:

Step 1: The name of the retailer and your proof of purchase

Step 2: Your shipping information and contact number

We will then give you the address to post your pair to us. 

You will be responsible for letting us know once it's arrived at the warehouse. 

We will then send you a gift card for the value of a pair that you can use on our online store. 

If you need any assistance, contact our customer support team below.