If you miss the order change deadline and your order has already been sent, you have two options.
Place another order straight away: If you need your flip flops urgently and cannot wait to return them, if you still wish to proceed with the order change, then we suggest to place another order straight away and when the incorrect flip flops arrive, send them back for a refund or exchange. We will provide you with a free returns shipping label to return the pair you wish to exchange or cancel.
Wait for the flip flops to arrive and send them back for a free exchange or refund: If you are not in an urgent hurry to get your flip flops, we can arrange a 100% free exchange or, when the incorrect flip flops arrive to you, you can just send them back for a free exchange or refund.
To send the flip flops back for an exchange or refund, we have an online refunds form to fill in. Please note; We are unable to process refunds unless this form has been filled in:
If you would like to swap the size, please click here.
If you would like to send them back for a refund, please click here.