Click here to lodge a request.
Please note you will need your order number and email address used to place the order to access the portal.
You can find your order number on your email confirmation or ask our team on live chat for your order number.
100% FREE and EASY Exchanges (Changing the size or color)
- If you wish to change the size or colour for another pair, you can swap them over at no cost to you (we pay for the return postage)
- The flip flops just need to be in a brand-new condition and the exchange request needs to be received within 30 days of delivery.
- If the flip-flops are not in a brand-new condition, you can still exchange them, you will just need to pay for return postage. Postage cost below table.
30-Day Comfort Guarantee
- We are so confident that you will LOVE your Archies Flip Flops that we offer a 30-day comfort guarantee or your money back!
- That is, you can wear and test the flip flops for up to 30 days and if you are not 100% satisfied with them, you can send them back for a refund. You just need to pay for the return postage cost.